Shipping Policy

NEW ZEALAND:
FREE NZ SHIPPING ON ORDERS $49 AND OVER.
For orders under $49 a shipping fee of $5 will be applied at checkout.

INTERNATIONAL:

Free delivery to Australia on orders over $100.  We ship worldwide with DHL Express. Freight will be calculated based on weight at the checkout. 
Orders received before 9am New Zealand Standard time, Monday to Friday are dispatched within 48 hours. Most international orders will be delivered within 3-10 business days, but on occasion may take up to 30 days.

Please see below for an estimate of our international delivery times:
NZ: 1-4 Business Days (Rural locations please add 3 working days)
UPDATE 31 JAN 2023: Couriers advise that delays of 24-48hrs are possible following the recent Auckland weather event. 
Australia: 3-6 Business Days
Rest of World: 5-10 Business Days
Please note that these shipping times are estimates & do not include any delays that may be caused by customs in your country. We use PBT Couriers which is an external postage service so we are unable to guarantee specific delivery dates or times. anihana is not responsible for any customs charges payable in your specific country. Please ensure you understand the customs import rules and taxes payable in your country.

anihana does not ship on the weekends, so if your order is placed after 9am on Friday, it will be shipped on Monday.
Please note, during sale periods, public holidays & times of seasonal offers, dispatch of orders & in turn delivery times may be delayed please see the individual product page. We aim to process all orders in a timely manner, but we ask for your patience in order processing.

During new releases and times of product restocks, please allow 5 working days for your order to be processed. We appreciate your patience during these busy times.
Please note that if your parcel is refused delivery or returned to sender we are not able to refund you, but we will happily issue you a credit or gift voucher, or resend your order.